Quest Log: Faqs

Return Policy

Last Updated: June 3, 2022
Returns and Claims Policy

• Claims for Misprinted, Damaged, or Defective Items: You must submit any claims within 30 days after receiving the product. For lost packages, claims must be made no later than 30 days after the estimated delivery date. If the error is on our part, we will cover the costs.
• Reporting Issues: If you notice any issues with the products or the order, please submit a problem report.
• Return Address: By default, the return address is set to our Print facility: Game Over Gear,  217 Wrangler Drive, Coppell, Texas 75019.
• Wrong Address: If an incorrect or insufficient address is provided, the shipment will be returned to us. Once you confirm the correct address, you will be responsible for the reshipping costs (if applicable).

Legal Notice
This Policy is governed and interpreted in the English language, regardless of any translations.

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