QUEST LOGS
- Claims for Misprinted, Damaged, or Defective Items: You must submit any claims within 30 days after receiving the product. If the error is on our part, we will cover the costs.
Let's check to see if the address was put in correctly.
For lost packages, claims must be made no later than 30 days after the estimated delivery date
30 days from the delivery date, or the estimated delivery date.
If you notice any issues with the products or the order, please submit a problem report
CustomerService@gameovergear.com
Please include a detailed description of any problem so we can help you,
If it's a package lost, we will need your exact address.
If the product was damaged, please insert a photo.
Game Over Gear, 217 Wrangler Drive, Coppell, Texas 75019
unless otherwise requested to another address.
return shipping fees MAY be reimbursed.
If an incorrect or insufficient address is provided, the shipment will be returned to us. Once you confirm the correct address, you will be responsible for the reshipping costs (if applicable).